Sprockler Training

SPROCKLER is a response to an increasingly complex world wherein we endeavor to make sense of what happens. It uses a unique combination of qualitative (stories) and quantitative (numbers) data. It bridges the worlds of subjectivity – of stories – and objectivity – of numbers. With Sprockler you can create story-based inquiries to collect actual experiences. This generates meaningful data that contributes to the learning capacities of your organization, company or community.

People are often treated as passive sources of information rather than active sources of inspiration. This happens in monitoring and evaluation, knowledge management, or strategic planning. How many boring, inadequate, or misplaced questionnaires have you received? It is easy to ask people what they think, but they will not tell you a lot if they are not convinced that the issues they raise will be addressed. People have valuable experiences to share if we can only engage and inspire them.

Sprockler has three tools: Designer, Collector and Visualizer to design your inquiry, collect your information, and visualize your data in an attractive manner.


  • If you are using stories to understand what is going on and look for ways to make more of it.
  • If you have the aspiration to use stories to do research, but have no idea where to start.
  • If you need to measure the impact of your work, but are fed up with standard data collection.
  • If you want to explore new features and enjoy the full potential of Sprockler.

This practical training will help you to:

  • Understand in which situation Sprockler can be best used
  • Use the Sprockler tools, including the designer, app and online collector and the visualizer
  • Be introduced to the art of asking the right questions for Sprockler
  • Be introduced to inspiring non-extractive ways of collecting your stories
  • Understand the practicalities of Sprockler, including the support of different languages, devices

Your trainers are experienced Sprockler practitioners and are highly experienced in the face-to-face tools that inspired the development of Sprockler.

 Note: In preparation for this training, it is suggested to also attend the Perspectivity Complexity Workshop on March 22nd.

One-day group training

Introduction to the principles and development of the philosophy and approach and link to other approaches, methods and tools

Understanding the application, illustrated with inspiring cases from several sectors

Practicing with the designer, app and online collector and visualizer

Understanding and designing ‘Sprockler fit’ questions

Think about inspiring ways to collect stories in your own context

Open training

Number of participants: Minimum 6

Period: 1-day

Date: March 23

Costs: € 500 including lunch and break

Location: New World Campus, Spaarneplein 2, The Hague

Trainers: Han Rakels, Lisette Gast and Anne van Marwijk

More info:

Visit our website www.sprockler.com

Go to Sprockler online webinar recording

Navigating Complexity

Perspectivity offers you a new 1-day training: Navigating Complexity

  • Do you work with multiple parties that are different from each other?
  • Do you want to achieve results together, but do you face a lot of effort, resistance and / or energy?
  • Does the word ‘complex’ often fall when it comes to your project, challenge or your cooperation?
  • Do you have the idea that you do not understand each other enough?
  • Do you feel that you do not have the right (process) tools?
  • Would you like to learn more in the field of facilitation, co-creation and / or collaboration?
  • Do you feel that complexity offers a wealth of opportunities, if only you knew how to tab them?

In these turbulent times understanding complexity means, looking at the world through different eyes. Experiencing a world full of possibilities and how to take advantage of them. Learn how to navigate your complex issue, challenge or environment …

Work together with more cohesion, ease, results and energy.

What are we going to do?

We will introduce you to what is going on with (increasing) complexity and what that means for leadership, behavior, cooperation and organization in our society – and in organizations, in governments, and in partnerships. You will be introduced to the Cynefin framework on complexity and you will practice with it. We bring in case studies as examples and participants will work with their own (work-)situations.


After this training, you will:

  • Know what ‘complexity’ is and why it is not the same as ‘complicated’
  • Understand why blueprints do not work in complex environments
  • Recognize constructive and destructive behavior in complexity
  • Have insight into how you can navigate in complexity
  • Experience the power of dialogue and how dialogue can lead to joint efforts/results
  • Get an idea of suitable methods and tools
  • Experience different interactive that move people
  • Receive new insights so you will find new perspectives for action.  You will be able to give (more) guidance in complexity.

All information about this training can be found here.

Practical information

  • When: Tuesday, March 20
  • Location: Amsterdam, exact location follows after registration
  • Trainers: Elien Rogaar and Anna Kogut

Registration: send an email to info@perspectivity.org

Questions: call or email the trainers:

  • Elien Rogaar: elien.rogaar@perspectivity.org tel. 06-15 058 106
  • Anna Kogut anna.kogut@perspectivity.org 06-23236163

Lego Serious Play

Are you looking for a way to get everyone involved? So that everyone can speak out, about what is important to them? Would you like to talk about important, pressing issues with your colleagues? Or with different teams together, with people from other departments, your organization …? But you find that you can not really do that, in a ‘traditional’ meeting set-up. You might have even tried this, with not too statifiying results…?!

Do you want to find a way to hold attention and focus? Do you want (much) more involvement and participation, but are you unsure how you can achieve this?

Are you finding yourself to often in tiring, less than exicting and (repetitive) discussions?

Do you miss the action, learning deeply? Creativity and reflection? Do you want to look, reflect, listen and learn in a more jointly, collaborative fashion? And do you know that there is a proved method, that can be fun and impactful? That makes ‘heavy’ themes light?

It’s possible, with Lego Serious Play.

In this training we will show you the effects and applications of this 100% interactive work form … and you will immediately find out why this is so much fun, that you want to take this directly to work! Have you ever heard of Lego Serious Play or are you curious what this is? Than this training is for you. Come and find out!

About the trainer:

Anna takes Lego Serious Play wherever she comes. Whether it is in start-ups, NGOs or larger government organizations, Lego always makes every group of people smile and let them build, experience and play constructively with ideas and challenges. The result: more coherence, energy and inspired action in what you do together.

For more information and to register for the training:

  • Questions? Aks Anna Kogut and register for the training via email anna.kogut@perspectivity.org
  • Get to know more about Lego Serious Play

The Art of Facilitation

Een tweedaagse training in essentiële facilitatievaardigheden

In onze huidige complexe samenleving hebben we de wijsheid van de groep nodig om complexe uitdagingen op te lossen. Om groepen tot vruchtbare resultaten te brengen, is deskundige facilitatie onmisbaar.

In ‘De kunst van het faciliteren’ leer je technieken en vaardigheden voor het faciliteren van grote en kleine groepsprocessen, ongeacht de methodiek die je voor je bijeenkomst gebruikt. De training biedt een mix van theorie en praktijk. Er is veel ruimte voor oefenen en reflectie op jouw rol als facilitator. Daarnaast worden de ontwerpbeginselen van groepsessies behandeld.

De training wordt voorafgegaan door een individuele intake, om te bepalen hoe jij het meest uit deze training kunt halen. Na de tweedaagse training is er de mogelijkheid om een individuele opdracht op te pakken waar door de trainer meegedacht wordt over het ontwerp en een reflectie-gesprek achteraf.

Voor wie?

Iedereen die op de een of andere manier bezig is met faciliteren van groepen kan aan deze training meedoen. De training is met name geschikt voor professionals met enige ervaring in het begeleiden van groepsprocessen, zoals managers, teamleiders en begeleiders van veranderingsprocessen.

Aantal deelnemers: 8 -12.

Na de training heb je:

  • Jouw facilitatievaardigheden verbeterd;
  • Inzicht in de kritische succesfactoren van sessiedesign;
  • Je palet aan facilitatie-methodieken verruimd;


  • Intakegesprek
  • Trainingsdag 1: Context van participatie, oefenen met facilitatieskills, rol van de facilitator, workshop types, afsluiting.
  • Trainingsdag 2: Landen, sessie design, de centrale vraag, oefenen met facilitatie-skills.
  • Optioneel: individuele opdracht met reflectiegesprek

De trainer

Lisette Gast heeft 20 jaar ervaring in het ontwerpen van groepssessies en trainingen, het begeleiden van projectteams en het faciliteren van grote en kleine groepen in het nemen van beslissingen. Ze is ervaren in het begeleiden van Future Search, Appreciative Inquiry, Deep Democracy (Lewis Methode), Open Space en World Café.

Meer info en aanmelden:

Designing Dialogue Processes

How do you conduct a constructive dialogue with a large group? How do you organize the process – and the room – in such a way that attendees engage in a valuable conversation?

Expert facilitation on the spot is half the work. The other half: careful design and use of appropriate methods that meet the situation at hand.

Dialogue in complexity

The world is becoming increasingly complex. There are many issues that we can no longer resolve by ourselves, within our department or organization. We need the wisdom of those involved to understand what is going on and to come to new insights.

The debate is often not the right form. The focus on being right, hardens viewpoints and often drives parties even further apart. The dialogue is much more suitable to bring different perspectives together.

Very special to experience how participants took an open attitude from the very start.

In a constructive dialogue, you search for the whole and the connection between the parts, instead of dividing an issue into pieces. You question assumptions instead of defending them. You learn by discovering together instead of persuading and selling. You look for shared meaning, instead of consensus on a component.

Two-day in-company

In this two-day training ‘designing dialogue processes’ you learn the why, how and what of a constructive dialogue. The training offers you the basics to design large scale dialogue processes in complex settings. The training is intended for those who need to bring diverse stakeholders in complex situations together to achieve innovative breakthroughs.

The training is well-suited for managers, internal facilitators, organization and communication professionals who want to engage in (large scale) dialogues with internal and external stakeholders.

At the end of the training participants have a shared image and knowledge of:

  • The value of dialogue for socially complex situations
  • Building blocks to create common ground and mutually reinforcing actions with large groups of diverse stakeholders
  • When to use dialogue effectively, and when it is not appropriate
  • Principles of designing dialogue processes
  • A number of different work forms and possible applications.


  1. Why dialogue: complexity & polarization
  2. In dialogue: conditions for success, steps and levels of listening
  3. Complexity Navigator: Building blocks design the dialogue process
  4. Principles of process design: goal, stakeholders, level of participation, process choices, program structure
  5. Dialogue methods for large groups, such as Open Space, Dialogue Circle, Future Search, Appreciative Inquiry, World Café, etc.

Various dialogue methods are applied during the training. We can make pick one or two topics that currently play within your organization. This way the participants themselves experience the rules, steps and levels of listening and get a shared experience to reflect on together.

Stories of change

Stories of change are a great way to communicate the value and progress of a project in an accessible way.

Explore and demonstrate change

Stories of change are used to explore and demonstrate change that happens during an academic or field research project or programme. They allow the researcher to supplement quantitative indicators with qualitative information about changes in knowledge, behaviour, attitudes, practice and policies. Information that cannot easily be captured in quantitative metrics.

Bring your project to life and induce adaptive learning

Stories of change bring your project to life. Especially for outside audiences, such as external stakeholders, politicians, project financiers and the general public. Stories of change focus on small changes, showing little steps towards impact. This often leads to a wider understanding of the overall results or potential future results.

Storytelling is an art, not a science.

Stories of change induce adaptive learning within the system. They allow stakeholders to investigate and reflect on factors that have enabled or constrained the change to occur. These can be intended and unintended and may reveal important lessons about underlying assumptions. The insights are captured in a story. 

Theory and writing

The Stories of change training programme teaches academic and field researchers how to develop and present their stories of change. The training encourages them to identity small changes with potentially big impact and helps them to turn these into appealing stories that bring their research to life.


One-day group training

  • Get into the storytelling mode
  • Storytelling: the human nature
  • Getting to the essence of your story
  • Scripting your story in three steps:
    1. Brain writing
    2. Free writing
    3. Script writing
  • Writing tips
  • Publishing formats: blog, podcast, article, infographic

Follow-up: Individual written exercise to elaborate a story of change on a current project. With individual follow-up coaching, feedback and group reflection.

The positive feedback helped me to get rid of my insecurity about my writing.

In-company training

  • Number of participants: Between 8 and 32
  • Period: 1-day group training followed by individual coaching and feedback (4 hours p/p)
  • Costs: In consultation
  • Location: In-company
  • Trainers: Petra de Boer & Lisette Gast

More info:

Read the report of the Stories of change programme offered at NWO-WOTRO.

CoResolve: Participatory Leadership Training

This 2 -day training course is for anyone that struggles with the balancing act of driving an agenda and believing in participation and inclusion. The course provides you with the knowledge and skills you need to do so successfully.

  • Are you driving a process to achieve your goal with the group you are leading or advising?
  • Do you believe in the need of participation of all – including that odd voice?
  • Are you looking for a way to harness the energy arising from conflict and turn it into fuel for productive group processes?

Then this CoResolve training is made for you!


The 2-day program consists of:

  • 12 hours training – The training comprises of 5 learning modules and is based on the Lewis Method of Deep Democracy. It covers background, theoretical understanding, diagnostics, detailed steps and experiential learning.
  • 4 hours follow up – The follow up enables participants to practice and refresh the tools during the session and provide a platform where people can address and discuss issues subsequent to the initial training.

The modules provide you with the knowledge and skills to:

  • Deal with resistance
  • Make collaborative decisions
  • Understand relationships and group dynamics
  • Resolve tension.

In addition, the basic training module of the CoResolve Participative Leadership Program offers a custom-designed web-based platform supporting this program. The platform allows participants access to the learning material, exercises, discussion groups and the ability to connect to other participants internationally.


Leadership is a broad word and can be applied in different contexts. In the CoResolve Participative Leadership Program, a leader is identified as anyone driving a process to achieve an objective. Whether you are an executive, processional, manager, teacher, consultant, community worker or a student leading a project or driving a process, you gain from this program.

Most leaders are employed to drive strategy and gain results and should be spending 90% of their time on these outputs. In reality, however, most leaders spend their time trying to resolve people issues and dynamics. Usually these issues are neither rational nor logical. Furthermore, they don’t respond well to logical thinking processes and resolution tools. When leaders apply these logical tools the issues are more likely to cycle repeatedly, wasting valuable time.

The CoResolve Participative Leadership Program specifically focuses on this area. Participants are taught process driven theoretical principles and tools which equip participants to deal with the irrational human element in business. The program is experiential, enabling participants to gain confidence by applying the tools through practice.

The course provides you with the knowledge and skill to:

  • Facilitate rich conversations which unleash engagement and spontaneity, creativity and excitement
  • Harness the dynamic power and collective intelligence of the group by enabling even the quietest of participants to find their voice and express their views
  • Create safety, in large and small groups, that allows difficult conversations to take place
  • Search for the wisdom of the minority in groups and improve majority decision-making by incorporating the minority’s wisdom
  • Read the dynamics of a group, recognize early signs of resistance and emerging conflict and act in a timely manner to reduce tension
  • Understand the obstacles to good communication and build foundations for shared understanding
  • Begin and end meetings with a powerful way to connect the group and be aware of what is happening in the room
  • Resolve differences of opinion
  • Recognize underlying tensions that block group progress
  • Diagnose shifts in group dynamics as they become polarized and rigid and select appropriate facilitation tools to use in such situations.
  • Resolve differences of opinions, arguments and conflicts. Instead of allowing anger and blaming to continue, recognize and unleash the creative potential that lies within every conflict
  • Understand and learn how to use tension as an opportunity to enhance learning, leadership development and interpersonal relationships

Questions & Registration?

Contact Lisette Gast

Deep Democracy, Lewis Method

Deep Democracy is a practical (facilitation) method to start dialogue together. It actively looks for the wisdom of the minority. Alternative points of views are heard, explored and brought into the decision-making process. This results in widely supported decisions and optimal use of the potential of the group. This new view on decision-making and group dynamics enables co-creation.

What do you learn?
During the two day Level 1 training you will learn the basics of Deep Democracy. Next to that, you will learn practical methods that you can directly apply in your own work or private situation. The focus is on recognising the voice of the minority and how you can add this wisdom to the decision of the majority. You learn to deal with the rational and emotional aspects of decision-making. There is also plenty of space to practice during the training. You learn to:

  • Follow group dynamics and to target your interventions
  • Look at groups in a different way
  • Work with tensions and conflicts in groups
  • Take decisions that are 100% supported
  • Realise transformations in groups
  • Strengthen relations in groups.

Content Level 1
The programme is not fixed and will be decided upon by the group through Deep Democracy. In this way, you immediately experience the method concerning small decisions. Elements of the programme are:

  • ­Facilitating check-in and check-out process
  • Recognising terrorist line behaviour in the group
  • Role theory (fundamentally different way of looking at a group)
  • Applying the 5 steps of Deep Democracy; an approach to surface all alternative opinions and perspectives and take them along in decision-making
  • Specific methods such as ‘Soft shoe shuffle’ and ‘The Argument’
  • Increasing awareness about the roles you take up in a group
  • Your own neutrality in a group and the impact of it

After finishing this course, you gain access to Deep Democracy Level 2 and to the online Deep Democracy community.

More info?

Agile Communication Scrum

Are you tired of the old communication plan? Do you want to work more flexible and have more fun doing project work. And above all, do you want to achieve results that really matter? Not just for the communications department, but especially for the business and for the stakeholders. Then is time to go Scrum!

Two-day hands on training
In this two-day hands-on training you will learn why you need to get agile, how you can get agile with Scrum, how it works and how to introduce it in your own organisation.

What I really like is that you make extremely visible what you are working on.

The trainers are:

  • Betteke van Ruler, emeritus professor of communication studies and author and founder of the Reflective Communication Scrum (Adfogroep)
  • Petra de Boer from Perspectivity, experienced communication professional and proces facilitator and co-author of Scrum in action, the first Dutch handbook for Scrum outside of IT (Business Contact, June 2015).

Registration: Van Ruler Academy

Agile Scrum and Project Start-Up In-company

Scrum is a smart and agile project methodology to achieve fast and tangible results with compact project teams. Scrum has been applied in IT for many years and is rapidly gaining popularity in other fields.


The Agile Scrum training by Perspectivity provides of mix of practical exercises, theoretical knowledge and examples from the field. The training is tailor-made to suit the specific needs of your organisation.

Training objectives

In this two-day hands-on training you will learn what Scrum is, how it works and how to introduce it in your organisation. At the end of the training, participants:

  • Know what agile is and why you need to get agile
  • Understand and practiced the basic Scrum principles
  • Learn the basic conditions for a successful Scrum
  • Are inspired to start scrumming their projects

More info

The training takes anywhere from half a day up to two days and can be given at your company or any other location. Your trainer is Petra de Boer, experienced proces facilitator and scrum coach and co-author of Scum in actie, the Dutch handbook for Scrum outside IT.

Contact Petra de Boer to discuss your specific training needs.