Civil servants learn how to manage complexity

Perspectivity was invited to give a workshop on complexity to civil servants from a broad range of Dutch ministries in The Hague. The workshop is part of the ‘From the inside out’ curriculum (Leergang van buiten naar binnen).


The workshop is split in two blocks:

  1. Understanding complexity – We dig into to Cynefin framework developed by Dave Snowden. In this interactive session participants experience the framework physically and connect it to their own assignments. Different management strategies are discussed on how to approach different situations.
  2. Navigating complexity – In the second part of the workshop we analyse individual situations in more detail, using the Complexity Navigator. This leads to some in-depth discussions on the specific differences of managing complex and other situations and more importantly: to concrete actions which the participants can undertake.

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