TOOLS

SPROCKLER

A methodology and tool for story-based research which gives a better understanding of what is happening, changing or emerging in a complex domain.

 

 

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WHAT?

Methodology and online tool for story-based (narrative) and participatory research.

WHY?

To better understand what is happening, changing or emerging around a complex issue.

HOW?

  • Collecting personal stories.
  • Visualising patterns in the stories.
  • Collectively making sense of the patterns and insights.

RESULTS

Rich overview of experiences, perceptions and needs of people around a complex issue, with starting points for programmes or policies.

PROJECTS

 

A Sprockler inquiry starts with real-life stories and experiences of different groups of people who have a stake in a complex issue. These people interpret their own stories, using a custom-designed questionnaire. The answers to these questions generate data, which are visualised in dots and graphs using the Sprockler software. This enables us to discern patterns in the stories. In this way, Sprockler combines the best of both worlds: the objectivity and overview of data (the ‘what’), and the nuance, richness and power of stories (the ‘why’).

Purposes

Sprockler is used for various purposes. A Sprockler inquiry provides insight into the needs, perceptions and experiences of large groups of people around a complex issue (e.g. the energy transition or issues of social welfare). This offers starting points for policies, programmes or strategies. A Sprockler inquiry also leads to a better understanding of the impact and effects of programmes and interventions (e.g. for monitoring and evaluation). What has or has not changed, and why?

Process

A Sprockler process consists of five steps:

  1. Determining what you want to research.
  2. Designing a questionnaire.
  3. Collecting stories and data.
  4. Visualising the stories and data in an interactive report.
  5. Collectively interpreting the patterns and sharing the results with all parties involved.

Results

By using Sprockler, it is possible to have large numbers of respondents share their experiences with relatively limited effort. The combination of data and stories creates a rich picture of what is going on in a domain (including unexpected and unintended developments) and where the starting points are for (follow-up) programmes or policy.

“Stories are data with a soul” (Brené Brown)

Strengths and weaknesses

Sprockler’s strength is in the combination of quantitative patterns in qualitative data (stories). In addition, it is a participatory working method: people not only share their experiences, but also give meaning to their own stories and participate in the collective interpretation of the collected stories and data. This makes Sprockler less suitable for studies that are primarily aimed at just collecting data and converting them into figures.

Attributions

Sprockler builds on the methods and work of many others, such as Participatory Narrative Inquiry (Cynthia Kurtz), Appreciative Inquiry (David Cooperrider) and Sensemaking (Brenda Dervin and Karl Weick).

More information?

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Our toolbox

In our work, we use a broad range of methodologies and approaches that lean on decades of experimental research. We gratefully build on the theories and concepts developed by our teachers and colleagues. To achieve sustainable results, we determine which method fits every project best. 

Methods we frequently use: